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Support
ITSthe1 provides a comprehensive Computer Support & IT Advice service to businesses, with an emphasis on quality of service, value for money, timely assistance, problem-resolution, rapid response, jargon-free advice, and the commitment to understand our customers requirements.
Our skill set and experience is vast and we can help our customers in all areas of IT.
If you require support / IT advice or would like us to visit you to asses your requirements then please contact us.
Help Desk
If this is your first time contacting us, please use the “open ticket” form below to open a new ticket. Otherwise if you would like to view the status of an existing ticket, enter your details in the “view status” form.
ITSthe1 provides repair & maintenance services. A full range of support services are offered to the client, from a telephone hotline +971 (04) 390 2 999 for day-to-day operational difficulties to the provision of on-site repair services. Our certified technicians have the knowledge and expertise to service a multitude of platforms and operating systems.
ITSthe1 builds maintenance solutions to meet its customer’s requirements. This often entails a flexible approach combining traditional contractual hardware maintenance with an incident-based service. ITSthe1 will conduct a full requirements analysis prior to commencement to ensure that the solution is best tailored to suit the needs of the customer.
ITSthe1 specialises in the provision of high quality computer training to individuals, to small business, and to corporate customers.
We run scheduled in-house courses that your staff may attend, or we can provide you with customised courses designed specifically for your company.
Experienced in delivering IT training and development solutions, we deliver professional account management in all areas from training needs analysis through to post course evaluation.
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